Privacy Policy

Talestry ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

When you use our website or place an order, we may collect the following types of personal information:

• Names (of the purchaser and people featured in the book)
• Email addresses
• Mailing addresses
• Phone numbers
• Photos (used to personalize book illustrations)
• Children's ages
• Payment information (processed securely through Stripe)

2. How We Collect Your Information

We collect information directly from you when you:

• Submit an order through our website
• Fill out a contact or inquiry form

We only collect data from adults (typically parents or guardians) on behalf of children. We do not knowingly collect information directly from children under 13.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To personalize your book based on the details you provide
• To fulfill and ship your order
• To communicate with you about your order or respond to inquiries
• To send occasional marketing messages, with your permission
• To improve our website and user experience through analytics

4. Third-Party Sharing

We only share your information with trusted third-party service providers necessary to operate our business:

• Stripe – for secure payment processing
• Posthog – for site analytics
• Bento – for email communication
• OpenAI – to generate personalized book content and illustrations

These providers are only given access to the data needed to perform their specific services and are contractually obligated to keep your data secure.

5. Data Security

We use cloud-based hosting and SSL encryption to protect your data. Your personal information is stored securely and accessed only by authorized personnel.

6. Data Retention

• Order data (names, images, age, etc.) is retained only until the order has been fulfilled.
• Email addresses and phone numbers may be retained for future marketing communications, with your consent.
• You may opt out of these communications at any time.

7. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us via:

📧 Email: contact@talestry.com

📮 Contact Form: Contact Us

We will respond to all requests in accordance with applicable laws.

8. Cookies & Tracking

We use cookies and similar technologies to:

• Improve your browsing experience
• Analyze how visitors use our website (via Posthog)
• Offer relevant content and promotions

You may manage your cookie preferences through your browser settings or cookie banner on our website.

9. Children's Privacy

While our products are designed for children, we do not collect any information directly from them. All data submitted about children (e.g., names, photos, ages) is provided by a parent or legal guardian. If we learn that we have inadvertently collected information from a child under 13 without parental consent, we will delete it promptly.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out:

📧contact@talestry.com

📍 Based in Florida, USA